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"Innovative Thinking" A Newsletter from Innovative IT Consulting In This Issue

February 2010

This month's issue deals with a key distinction that every key ERP project stakeholder needs to understand - the difference between implementation vs. installation of the ERP system. In his tips column, John Pellegrino continues sharing his project management wisdom gained from years (centuries?) of practical, hands-on efforts. Thanks for the very positive feedback to John's tips.

By Paul Sita, Principal, Innovative IT Consulting, LLC. Paul can be reached at 631-549-1685 or psita@innovativeitc.com.

Last month we identified key mistakes made at the very beginning of an ERP project. This month we tackle something that affects an ERP project from conception to planning, to implementation and post-implementation. That is the fundamental difference between IMPLEMENTATION vs INSTALLATION.

The skinny. Installation is a task. It may be a series of tasks. It could be complicated. It may require buying hardware, configuring servers, and even configuring the ERP software to do certain things. That's great. And it's great to get that done. Implementation is a process, a complex set of sub-projects, many of which have nothing to do with the ERP software, which revolve around getting the ERP system to do things the way you want them done.

The catch. The cat is out of the bag.

1) In order to IMPLEMENT the ERP system to do things the way you want them done, you need to know how you want them done. That's a good starting point, and one that's not that easy to define.

2) You need to get a group of key stakeholders and users in your organization to agree to how you want them done. That's even harder.

3) You need to lay out a roadmap to get you (and your data) from here to there - from how it's currently done to how you would like it done.

IMPLEMENTATION SCOPE. 90 % of the ERP horror stories and failures involve a failure to understand the difference between implementation and installation, particularly with regard to scope creep. In most cases, scope creep is a failure on the client side, not the ERP or implementation partner side. Revisiting business processes during the project, re-configuring the software, and/or making decisions mid-stream are all events that lead to higher cost, and a longer time to implement. That's the bad news. The good news is that ROI, productivity enhancements, and business process optimization all come about because of additional time spent in pursuing implementation diligently. So, go ahead, and implement, don't merely install ERP; take the time to do it right, and reap the benefits long term!

And if you want the best partner to help you implement your ERP project call Innovative IT Consulting. Your ERP partners, where we deliver Excellence in ERP.

By John Pellegrino, Principal, Innovative IT Consulting, LLC. John can be reached at 631-549-1685 or jpellegrino@innovativeitc.com.

This month's tip is a continuation of a series of tips on practices I use for managing my time. Last month's tip One is better than Two spoke about using one calendar for business as well as personal appointments. Here's another tip related to calendars of events.

It's a "one man" job. We all have tasks that require no interaction with other people and some of these can take a significant amount of time. It could be reviewing a document that someone else provided and giving feedback on it. Or it could be putting together a draft of a presentation for a big meeting that is coming up in a few days. And if we want it to come out the best it can we need to spend that time in one consecutive block, not a few minutes here and a few minutes there.

Schedule some "alone" time. I find that the best way to get this done is to schedule some alone time with myself and to put it into my calendar, just as if you were recording any other event. Wednesday, February 17th from 10 AM to 11AM  work on draft presentation for big meeting. Try to honor that schedule the same way you would for an important meeting, although you can be more flexible if something else does come up for that time (make sure you reschedule it immediately).

I didn't invent this. By the way, although I think I know what famous actress in the past was known for saying the line I used as this tips title, I would appreciate it if someone out there can tell me definitively who it was. I know I can look it up on the Internet, but communicating with people is so much better for certain things.

"How significant the difference between implementation and installation is".

M T F E N U A D N L A

_ _ _ _ _ _ _ _ _ _ _

Answer to last month's word scramble.

"The stage at which most failed ERP implementations go wrong." BEGINNING

We'll continue to focus on the basics of good ERP practices. And we'll deliver it right to your in box. Coming soon - look for contributions from key Innovative partners. Please keep checking the INNOVATIVE WEB SITE for useful tips, and our newsletter archives. Amaze your friends and coilleagues with your expertise!

Implementation vs. Installation.

The difference is fundamental.

Tip of the month.

Project management Tip - I want to be Left Alone.

This month's word scramble.

 

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