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"Innovative Thinking" A Newsletter from Innovative IT Consulting In This Issue

June 2013

Sage Summit is a must attend for X3 customers. But Sage Summit can be overwhelming. Read our tips to get the most out of Summit 2013.

X3 eXpert's corner John Pellegrino brings us back to reality with some Sage advice about using technology instead of overusing it!!

We'll be breaking for summer - returning in September to continue our focused X3 content, strategies and tips for success. Enjoy and see you at Summit!

By Paul Sita, Principal, Innovative IT Consulting, LLC. Paul can be reached at 631-549-1685 or

Sage Summit is a great event, for all people involved with Sage – customers, consultants, partners, ISVs – and especially so for those of us involved with X3. An event unlike any other. There is no other single place to get access to such a wide variety of people, solutions and information – that you can use to plan out and optimize your involvement with X3. That being said, Sage Summit can be overwhelming. A comment that we have heard frequently AFTER Summit is “I wish I had known how it was going to be – I could have gotten a lot more out of it”.

In the spirit of our newsletter and our general approach toward X3, here’s some survival tips to ensure that you are not one of those making that comment!

* Go with a purpose. While the sheer number of sessions and tracks is impressive – give some thought to the issues, business and otherwise, that you are facing. Identify those sessions that directly relate to this and mark those as DON’T MISS.

* Branch out. In addition to your key sessions, attend at least a couple of others that are topics that interest you even if you aren’t ready to tackle them yet – mobile computing, cloud computing, etc. These educational sessions will help you get ready for them.

* Attend keynotes. Keynotes are critical for gaining insight into where Sage is heading as a company. Where are they focusing their resources? What is their vision and what can you expect as a customer in the next few years?

* Speak up. Whether you are a customer or a partner – Sage depends on you. Your opinion counts. Don’t be shy about voicing that opinion.

* Seek out Sage Executives. Use meet and greet and other networking functions to introduce yourself to key Sage Executives. Let them know who you are. This will help personalize your Sage Summit experience.

* Seek out Sage Support Personnel. Sage City is a great place to meet some of the support personnel that you may have interacted with. Here again, having a personal contact can be extremely valuable.

* Schedule time to walk the vendor exhibits. Too many people leave this to “when they have a free slot” only to find that the vendor hall is closed or that free slot never materializes. Put a couple of hours into your schedule, or better yet, scan the list and seek out the vendors you want to speak with.

* Most importantly - Less is more! Don’t forget, Sage Summit is also a break from your normal work routine. Over-scheduling can keep you from getting value out of Summit. Give yourself some time to relax and absorb what you are hearing. If you follow these tips, you will not only survive Sage Summit – you will Master the Summit and avoid falling over the cliff!!

By John Pellegrino, Principal and Application Consultant, Innovative IT Consulting. John can be reached at 631-943-1469 or

As we close out the school year here in the Northeast and get ready for the summer I’m going to change the focus of my tip this month. I am going to leave the technical tips within Sage ERP X3 and discuss a topic that has been a bane to me for a while. And, I think it’s getting worse by the minute. It’s the overuse of technology.

To e-mail or not to e-mail. There is no question that our world of communication changed for the better when we started using e-mail, especially when it became “mainstream”, even for our personal lives. However, like all technology, there is a time and a place for it. When asking simple questions that can be answered quickly, such as “do you want to have lunch together tomorrow?”, it is a great tool. Or, if you are sending a document to several people so they can review it and note questions or comments for an upcoming meeting. But, have you ever been part of a thread of e-mails so long that you have a ball of yarn at the end? My rule of thumb; if you haven’t connected or resolved the issue after 2 e-mails each pick up the phone or arrange a time to discuss it. With all of the technology for remote meetings this is easier than ever before.

Walk, don’t run. Even some of the simple one-on-one questions that could be done via e-mail (and should be when the parties are in different locations) can be eliminated. If someone works a couple of doors down from you is it necessary to e-mail, text, or call them? Why not get up and go talk to them? My rule of thumb; if I can get to them within 1 minute of walking I take the hike. The exercise will do you good, too.

"Unsocial” Media. And, now we have social media tools that, when used properly, can be a great way to stay connected and informed. This has created a new personal pet peeve for me. Stop telling the world about every little thing that you are doing and stop flooding the technology with every joke you deem funny (the rest of us don’t think so). Keep it to the important stuff. My rule of thumb; if I’m not willing to say it out loud in front of a room full of people I don’t put it on social media. That reminds me, I’ve got to post that I’ve finished my newsletter tip for this month – Not!

Have a great summer everyone – we’ll return in September with more valuable tips. I hope to see you at Summit in Washington, D.C. this July. (See main article for survival tips!)

"One of the important kinds of events to attend at Sage Summit.


_ _ _ _ _ _ _ _

Answer to last month's word scramble.

"One of the most widely used types of analytical fields in X3 (2 words) (STATISTICAL GROUPS)

When we return in September we'll report on Summit, plus continue our Master Data series with Dimensions. if you have suggestions for How-To topics and other X3 related tips, let us know. Please keep checking the INNOVATIVE WEB SITE for useful tips, and our newsletter archives.

Thriving, not just Surviving, Sage Summit! Part 2!

X3 eXpert's Corner. "Use Technology - Don't "Overuse" It.

Word scramble.


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